Electronic Consultations

Closed Consultations

• The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation to satisfaction on WASL Platform

  The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation to satisfaction on WASL Platform

  

  Subject

  The Federal Authority for Nuclear Regulation (FANR) is committed develop and improve digital services in a way that meet the requirements of community members through FANR's official portal "WASL".

  WASL is the platform to register, manage, follow up, track, and respond to all the enquiries, complaints, suggestions, and complements. It provides a dashboard for any user to track the cases submitted to FANR. Through the use of FANR WASL Portal, reporting and analysis can improve the whole service experience for the beneficiaries.

  
  

  Aim

  This survey is to measure the level of customer satisfaction in using WASL platform

  
  

  Outcome

  To further develop and enhance the WASL platform based on the user feedback received through the survey

• The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on the effectiveness and impact of the Public Outreach Program

  The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on the effectiveness and impact of the Public Outreach Program

  

  Subject

  The Federal Authority of Nuclear Regulation's public outreach program is an initiative aims to educate the public on FANR's roles and the responsibilities as nuclear regulatory body in the country which is to protect the public and the environment from the harmful effects of radiation and to ensure the exclusively peaceful use of nuclear energy.

  The public outreach sessions shed lights on FANR's vision, mission and core values as well as a presentation about radiation and nuclear energy role in producing the electric energy which aims to reduce the effects of carbon footprint.

  Aim

  This survey is to assess the effectiveness and impact of FANR's Public Outreach Program.

  Outcome

  The feedback of the survey will help us understand the impact of our public outreach efforts and the results will guide future decision-making and assist us in enhancing the program's effectiveness in the future.

• The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation to measure licensee's satisfaction of FANR communication channels

  The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation to measure licensee's satisfaction of FANR communication channels

  

  Subject

  The Federal Authority for Nuclear Regulation (FANR) is committed develop and improve various communication channels to ensure accessibility and satisfaction of FANR licensees in using the available and various channels.

  Aim

  This survey is to measure the satisfaction and gather the opinions and suggestions of FANR licensees about the communication channels currently available to reach.

  Outcome

  The survey results will help FANR evaluate the effectiveness of their communication efforts and identify areas for improvement in communicating with licensees.

  
  

• Public Consultation on The Secondary Standards Dosimetry Laboratory's Services

  Public Consultation on The Secondary Standards Dosimetry Laboratory's Services

  

  Subject

  In its pursuit to enhance its services, the Federal Authority for Nuclear Regulation is inviting the community members, licensees, and specialized professionals to submit their suggestions on the Secondary Standards Dosimetry Laboratory's Services (SSDL).

  Calibration is the measurement of the gap between a reference point as determined by SSDL and the customer's instrument. This gap is called the calibration factor and it is reported in the issued certificate.

  Calibration is essential to ensure that accurately known doses are delivered to patients undergoing diagnosis and therapy, and that radiation measurement instruments used throughout the UAE provide the expected degree of accuracy to support radiation protection.

  The secondary standards dosimetry laboratory's calibration services are accredited by the Emirates National Accreditation System (ENAS) and based on the ISO 17025 Standard on the General Requirements for the Competence of Testing and Calibration Laboratories. FANR's SSDL offers calibration and irradiation services to the users of radiation measurement instruments.

  Aims

  Enhance the SSDL lab services and achieve continuous improvement to FANR customers.

  FANR is happy to listen to your suggestions and answer your enquiries about the SSDL services, and how to enhance them for continuous improvement. This could be submitted through filling the survey on FANR Website.

  Outcome

  To carefully study and consider suggestions for implementation and to provide a better overall customer experience. 

  
  

  Click here to participate in FANR SSDL Lab Services Satisfaction Survey
  

   

• Public Consultation on Licensees Satisfaction with electronic Licenses services provided by The Federal Authority for Nuclear Regulation

  Public Consultation on Licensees Satisfaction with electronic Licenses services provided by The Federal Authority for Nuclear Regulation

  Subject
  The Federal Authority for Nuclear Regulation works on providing the best electronic licensing services to delight customers and achieve the national plan for smart government goals. FANR aims to know the licensee's opinions on the provided electronic licensing services through the website and smart app, therefore, we would like to invite you to participate in the poll question and share your suggestions to measure your satisfaction with FANR's electronic licensing services.

  Aims
  We are pleased to consult you, to know your impressions while using the electronic licensing services and the aspects that need to be developed and improved, which will contribute to developing and improving our electronic licensing services to raise your satisfaction level and meet your expectations.