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Electronic Consultations

The UAE Government is keen to keep the public informed and consult them on all issues that affect them. Hence, it is presenting this interactive platform which lists consultations from various UAE Government entities. The Government is looking forward to hearing your views to use them as input for effective decision-making which in turn would enhance people’s satisfaction and happiness. Have your say about the Government’s services and policies and be a part of the decision-making.

Closed Consultations

  • The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on FANR Mobile Application

    The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on FANR Mobile Application

    Subject

    The Federal Authority for Nuclear Regulation (FANR) is committed develop and improve digital services in a way that meet the requirements of community members by developing user friendly and an easy-to-use app.

    This e-consultation is to evaluate the experience of users of FANR Mobile Application in order to enhance and develop it based on to the requirements of the user. It will also introduce new members to the app, increasing the number of users, thereby facilitating access to the services provided by FANR.

     Aim

    Measuring the level of customer satisfaction in using FANR Mobile application and to introduce it to new members.

    Outcome

    To further develop and enhance the App based on the user feedback received through the survey, in additional to introducing the App to new users. 

  • The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on WASL- FANR Virtual Assistant (ChatBot)

    The Federal Authority for Nuclear Regulation (FANR) Electronic Consultation on WASL- FANR Virtual Assistant (ChatBot)

    Subject

    In line with the UAE Government Digital Transformation Strategy, The Federal Authority for Nuclear Regulation (FANR) launched the virtual assistant (ChatBot) on its website, to provide a smooth and easy user experience.

    Aim

    Measuring the level of customer satisfaction in using the instant chat service on the website.

    Outcome

    The results will be taken into the improvement and development of the virtual assistant service.

  • Public Consultation on The Secondary Standards Dosimetry Laboratory's Services

    Public Consultation on The Secondary Standards Dosimetry Laboratory's Services

    Subject

    In its pursuit to enhance its services, the Federal Authority for Nuclear Regulation is inviting the community members, licensees, and specialized professionals to submit their suggestions on the Secondary Standards Dosimetry Laboratory's Services (SSDL).

    Calibration is the measurement of the gap between a reference point as determined by SSDL and the customer's instrument. This gap is called the calibration factor and it is reported in the issued certificate.

    Calibration is essential to ensure that accurately known doses are delivered to patients undergoing diagnosis and therapy, and that radiation measurement instruments used throughout the UAE provide the expected degree of accuracy to support radiation protection.

    The secondary standards dosimetry laboratory's calibration services are accredited by the Emirates National Accreditation System (ENAS) and based on the ISO 17025 Standard on the General Requirements for the Competence of Testing and Calibration Laboratories. FANR's SSDL offers calibration and irradiation services to the users of radiation measurement instruments.

    Aims

    Enhance the SSDL lab services and achieve continuous improvement to FANR customers.

    FANR is happy to listen to your suggestions and answer your enquiries about the SSDL services, and how to enhance them for continuous improvement. This could be submitted through filling the survey on FANR Website.

    Outcome

    To carefully study and consider suggestions for implementation and to provide a better overall customer experience. 


    Click here to participate in FANR SSDL Lab Services Satisfaction Survey

     

  • Public Consultation on Licensees Satisfaction with electronic Licenses services provided by The Federal Authority for Nuclear Regulation

    Public Consultation on Licensees Satisfaction with electronic Licenses services provided by The Federal Authority for Nuclear Regulation

    Subject
    The Federal Authority for Nuclear Regulation works on providing the best electronic licensing services to delight customers and achieve the national plan for smart government goals. FANR aims to know the licensee's opinions on the provided electronic licensing services through the website and smart app, therefore, we would like to invite you to participate in the poll question and share your suggestions to measure your satisfaction with FANR's electronic licensing services.

    Aims
    We are pleased to consult you, to know your impressions while using the electronic licensing services and the aspects that need to be developed and improved,     which will contribute to developing and improving our electronic licensing services to raise your satisfaction level and meet your expectations.

    Outcome
    To study impressions carefully and take them into consideration and work to enhance your overall customer experience. 

    Click here to participate in the FANR Electronic Licensing Services Poll

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