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Issue Calibration Certificate

Description

Calibration is the measurement of the gap between a reference point as determined by the secondary standards dosimetry laboratory and the customer’s instrument. This gap is called the calibration factor and it is reported in a calibration certificate. Calibration is essential to ensure that accurately known doses are delivered to patients undergoing diagnosis and therapy, and that radiation measurement instruments used throughout the UAE provide the expected degree of accuracy to support radiation protection. The secondary standards dosimetry laboratory’s calibration services are accredited by the Emirates National Accreditation System (ENAS) and based on the ISO/IEC 17025:2017 Standard on the General Requirements for the Competence of Testing and Calibration Laboratories. FANR’s secondary standards dosimetry laboratory is accredited since December 2018. FANR’s secondary standards dosimetry laboratory (SSDL) offers calibration services to the users of radiation measurement instruments. The list of these services is available on the website of Emirates National Accreditation System (ENAS). In order to request the calibration services from the secondary standards dosimetry laboratory, you need to fill in the relevant form on SSDL portal

Required Documents

The customer must send the calibration request through the SSDL portal and must fulfill the following requirements:

  1. Register the company by opening an account on SSDL Portal and filling all relevant details
  2. Upload the required documents which are Instrument Manual/ Technical Specifications
  3. Read and agree to SSDL Terms and Conditions

Time Frame

The customer has to select the calendar slot when sending the request through the SSDL Portal. Once the SSDL Team has approved the customer request, the instrument(s) shall be delivered under customer responsibility to SSDL on the selected slot. The instrument(s) will be calibrated within 5 working days from the date of delivery to the SSDL, unless an urgent request is selected and to be delivered within one working day for one instrument only. The SSDL team will update the customer on its request status through SSDL Portal and will send notification when calibration is complete.

The delivery and pick-up must be done on week days (Monday to Thursday) between 9 am and 2 pm and Friday between 8 am to 12 pm.

How To Apply

In order to deliver a calibration service, FANR’s secondary standards dosimetry laboratory needs to receive the calibration request from the SSDL portal 

Once the SSDL Team approves the calibration request and you agree on the SSDL Terms and Conditions, you can send your instrument(s) by express courier to FANR’s secondary standards dosimetry laboratory or to take it there yourself directly.

The address of the FANR’s secondary standards dosimetry laboratory is:
Khalifa University – Al Zafranah
Abu Dhabi, UAE
laboratory’s location.

 

User Manual of the SSDL Portal: Click Here
Accreditation Scope: Click Here
Comments, enquiries, compliments and Complaints: WASL

FANR SSDL is also available by email at ssdl@fanr.gov.ae
or by phone during the official working hours (9am – 2pm) on 02 6516 644 or 02 6516 666.
The SSDL Team is committed to responding to proposals, enquiries and complaints as quickly as possible.

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Contact us on WASL
02 6516 644